Deliver a best-in-class support program for healthcare professionals and patients by combining two existing sites.


For healthcare professionals:

Relaunch a beloved and trusted tool with enhanced features and functionality.


For patients and caregivers:

Provide content that was relevant and personalized.



In order to deliver real support we had to overcome a range of institutional biases.


The experience had to be personalized, customer-centric, and simple.



Following a competitive analysis and stakeholder interviews I developed user flows, designed wire frames and built a high fidelity prototype to test with users. Try the prototype.


Say Hi to Ben

© Ben Olson 2017. Made in Brooklyn NY